FAQS
CARE
Our faux flowers are crafted from high-quality, eco-friendly materials such as silk, polyester, and PE for realistic texture and durability. Each flower is designed to look as lifelike as possible.
Our faux flowers are crafted for indoor use but can be displayed outdoors in sheltered areas. To preserve their vibrant color and longevity, avoid placing them in direct sunlight or areas exposed to moisture.
Faux flowers are not recommended to be placed in water, as it can cause the color to fade and deplete their color retention over time.
Our faux flowers can last for several years with proper care. Unlike fresh flowers, they won’t wilt or fade quickly, allowing you to enjoy their beauty over the long term.
- Clean using a damp or dry cloth. Wipe the surface gently and dry immediately to remove moisture.
- Avoid rinsing or soaking in water for long periods to prevent damage (not covered by warranty).
- Handle gently as artificial flowers are handcrafted. Some glue threads or loose petals may occur, but these can be reattached. This is normal and does not affect use.
We strive to provide the most accurate images of our products, but slight color variations may occur due to screen differences. If you have questions about a specific color, feel free to contact us.
Yes! We offer custom floral arrangements tailored to your specific preferences and requirements. Contact our team to discuss your design ideas, and we’ll be happy to help bring your vision to life.
Our faux flowers are meticulously crafted with high-quality materials to mimic the look and feel of real flowers, with intricate details on each petal and leaf for a lifelike appearance.
Faux flowers are usually packaged in cardboard boxes, which may cause bending. To restore the original shape, gently straighten any bent stems or heads.
Many faux flowers are assembled without glue for eco-friendly export. If a part detaches, you can easily reattach it by inserting it back in place—this is not a quality issue. Stems can also be adjusted for length by bending, trimming, or adding extensions.
For stems, you can fold or trim them with pliers. If your vase is opaque, you can use filler items like newspaper or stones to adjust the height, or decorative stones for transparent vases.
Yes, faux flowers are often handcrafted, so minor imperfections are typical. Petals, heads, and leaves may occasionally detach during transit, but they can be reattached easily. For a secure hold, you can use hot glue if desired. Small flaws won’t impact the overall decorative effect.
ANY OTHER QUESTIONS?
For assistance, please reach out to us via our Contact Us page, or email us directly at foyilora@gmail.com. Our team is here to help with any inquiries or concerns.